Salesforce.com a CRM system that your account managers actually want!
After many frustrating years and millions of dollars of CRM system implementations, you've finally found in salesforce.com a CRM application that your account managers have actually adopted. It's simple and easy to use. They can manage their customer contacts, activities, and opportunities; and you get your sales forecast.
But they say they are still missing critical back office customer information such as bookings, backlog, billings, and credit status. Time is precious for your AMs, and they waste a lot of it trying to get this information from your company's back office SAP ERP system. The reports they manage to get are either out of date or on some other system which your AMs have no time to learn.
SGC Enterprise MashupsTM will fill in that missing piece to your salesforce.com solution. A 'mashup' is simply a combination of information from both systems. Let your account managers view, on their salesForce.com screens, a Customer's Bookings, Backlog, Billings, Credit Status and other information real-time from your backend SAP systems! Best of all, SGC Enterprise MashupsTM can be installed quickly and at low cost.
Easy to use!
One of the reasons why your AM's have adopted saleforce.com so quickly is that it provides a simple user interface. Back office users such as order admins are trained and then do the same tasks day after day. Your AMs don't have much time for training and since they don't spend all day on the system it is difficult to get comfortable with a complex application.
SGC Enterprise MashupsTM are intuitive with views embedded right within the salesforce.com account screens. The SAP information is translated into a format that requires no SAP training to understand. There literally is no training involved. Your AM's will start getting value from the views immediately.
|
1. Do SGC Enterprise Mashup's work with any ERP System?
No, SGC Enterprise Mashup only work with SAP R/3, CRM and BW systems.
SGC Software focus is exclusively in the integration of SAP applications. Because our focus is exclusively on integration to the SAP platform we offer unparalleled expertise regarding SAP integration.
We continue to develop leading edge solutions on this platform exclusively.
Back to Top
|
|
The SAP ERP system is an extremely complex application. Anyone who has worked on this platform understands the complexity of designing solutions for this platform. SGC Software by focusing exclusively on this platform can offer unparalleled expertise and knowledge regarding integration and implementation.
SGC distinguishes itself by offering unparalleled expertise in this area. Our Software Solutions take the complexity out of the SAP systems.
Back to Top
|
|
SGC Enterprise Mashup's are available for both the SAP CRM and Business Warehouse(BW) systems.
Contact SGC regarding the specific CRM Data sources including: Campaign to Contract, Contract to Support, Service Center, Professional Services, Interaction Center and On-Site Repair.
SGC also offers access to SAP InfoSources and InfoCubes within the Business Warehouse System.
Back to Top
|
|
There is absolutely no mapping of any kind! The installation of the SGC Software does NOT require an IT project! Once the software is installed you can immediately begin to use the solution.
Back to Top
|
|
Response time of the software depends upon how much data from the SAP system is being requested. It is also a function of the performance of the servers that run your R/3 system. However, generally speaking response times are excellent. Contact us for a live demo to see response times.
Back to Top
|
|
The amount of data that can be returned is limited by SAP system profile parameter settings, not by any limitation of the software solution.
Back to Top
|
|
Absolutely! You can inquire on 1 or 1,000 items in your SAP system. Response times are extremely fast! Contact SGC to see a live demo of the software.
Back to Top
|
|
We designed the solution to be user friendly. Like looking at a web page it should be easy to understand. There is no special training required to begin using the solution.
Back to Top
|
|
Absolutely! SGC Enterprise Mashup's allow for seamless integration between your salesforce and SAP systems!
Back to Top
|
|
Click on the link 'Contact' and fill out the form! Then ask to see a demo of how you can start accessing your SAP data today!
Back to Top
|
|
