SGC Enterprise Mash-up's™ for Sales

Examples of some of the Sales Information you have access to:

  • Sales Quotes, Sales Orders and Contracts data including: prior sales, currently availability of product, delivery schedules, payment terms, Spare Parts, Time & Materials (T&M) sales, Third Party and VAR sales...
  • Sales Backlog data including: committed quantities, product allocation for critical customers, backlog on credit hold, blocked deliveries...
  • Customer Credit Exposure including: Customer Credit Limit, Percentage of Credit Exposure, Credit Rating, Total sales volume, sales and/or deliveries on credit block....
  • Billing data including: Invoice dates, Partial Payments, Terms and Conditions, Bank Information (Account and/or IBAN information), 3rd Party Invoicing, Currency Conversion (Euro, Dollar, Yen, etc.), T&C Disclaimers, Country specific terms...
  • Customer data including: Sold-To / Bill-To / Ship-To customer data, Partner information, Contact Information, Special Instructions...
  • Delivery data including: Picked, Packed or Post Goods Issue deliveries, Deliveries not picked, Estimated Delivery Dates, Product Serial Numbers, Ship to information, Special Delivery Instructions, Prior Deliveries....
  • And more....

 

SGC Enterprise Mash-up's™ for Finance

Examples of some of the Financial Information you have access to:

  • Accounts Receivable data including: A/R Balances, A/R History, Header and/or Line Item information, Open Items, Cleared Items, Assign Open Items...
  • Accounts Payable data including: Invoices, Credit Memos, Parked Invoices, Down Payment documents, Clearing documents, Bills of exchange...
  • General Ledger data including: Asset, Liability, Income and/or Expense accounts, Account balances, Post with clearing, Incoming/Outgoing payments, Cross Company Documents....
  • Master data including: Chart of Accounts, Company Code data, Cross Company postings...
  • Financial data including: Tax Reporting, European Union Reporting, Foreign Trade Regulation, Balance Sheet, Income Statement...
  • Periodic Processing data including: Interest Calculation, Automatic Clearing documents, Recurring entries....
  • And more....

 

 

SGC Enterprise Mash-up's™ for Customer Service

Examples of some of the Customer Service Processes you have access to:

  • Customer Service Contracts including: Contract Renewals, Contract Billing, Contract Automatic Additions, Warranty Conversion, Renewal Quotes, Contract Changes...
  • Service Center Repair data including: Repair Status, Repeat Repairs, Advanced Exchange, Replace upon Receipt, Component Repair, Upgrades, Trade-in, Parts Order, Remanufacture, Third Party Repairs, Configuration Repair...
  • Installed Base (IBASE) data including: Review of Serialized Products, RMA Requests, Serial Number Replacement, Deactivate/uninstall products, Serialized product movement between locations, Warranty buffer time from VARs, IBASE Mean Time between Failure (MTBF)....
  • Customer Interaction Center data including: In-House service requests, Field Service Requests, Technical Support, Warranty versus Billable Support, Missed shipments, Tier Support statistics, Priority Support, Support Request Status, CS Turn Around Time (TAT)...
  • Professional Services (PS) data including: On-Site versus In-House PS, Van Stock levels, Zone Support / Zone Coverage...
  • Customer Service Marketing data including: Opportunity and Lead Management, Campaign Management, Service Center Offerings, Business Partner Inquiries....
  • And more....

 

SGC Enterprise Mash-up's™ for Business Warehouse

Examples of some of the Business Warehouse Information you have access to:

  • Supply Chain Management data including: Purchasing data, Purchasing Groups, Vendor Evaluations...
  • Inventory Management data including: Material Stocks, Material Movements, Revaluations, Material Price Changes...
  • Customer Relationship Management data including: Service Analysis - CRM, Service Analysis - R/3, CRM Lead Management (including Header and line item information)....
  • Customer Interaction Center data including: In-House service requests, Field Service Requests, Technical Support, Warranty versus Billable Support, Missed shipments, Tier Support statistics, Priority Support, Support Request Status, CS Turn Around Time (TAT)...
  • Sales and Distribution data including: Opportunities, Sales Orders, Activities, Interaction Center, Revenue...
  • Quality Management data including: Inspection Lots, Usage Decisions, Notification of tasks, Vendor Report Cards...
  • Product Lifecycle Management data including: Project System data, Work-breakdown structure information, WBS elements, cProject Data....
  • And more....

 

SGC Enterprise Mash-up's™ for Manufacturing

Examples of some of the Manufacturing Information you have access to:

  • Purchasing data including: Purchase Orders, Purchase Requisitions, Outline Agreements, Request for Quotations...
  • Inventory Management data including: Availability Overview, Stock in Transit, Warehouse Stock, Consignment Inventory, Goods Receipts, Goods Issues, Transfer Postings, Subcontracting, Goods Movements for Work Orders, Blocked Stock, Returned Deliveries, Reservations...
  • Production Planning data including: Material forecast, Materials Requirements Planning (MRP), Master Production Scheduling (MPS), Planned or Processed Orders, Work in Proces....
  • Manufacturing data including: Work Centers, Routings, Bills of Materials (BOM's), Factory Calendars, Capacity Utilization, Activity Types...
  • Forecasting data including: Planned versus Actual capacity, seasonal forecasts, Capacity forecasting, Forecast trends...
  • Master data including: Sales, MRP, Accounting, Warehouse Management, Inventory Management, Product Hierarchies, Batch Management, Special Stocks, Serial Numbers....
  • And more....